Of the implic.it platform, provided by the operator of implic.it.
1.1 The implic.it platform (the "platform") is operated by the operator of implic.it (the "operator"). The full legal name, registered address, company registration number, and applicable tax status of the operator will be confirmed and inserted here before this document is treated as final.
1.2 Contact email: help@implic.it.
1.3 These Terms of Service (the "Terms") govern the rights and obligations between the operator and users of the platform and form an integral part of every contract concluded through the platform. Any conflicting provisions in an individually negotiated agreement take precedence over these Terms.
2.1 The platform provides proposition analysis, that is, the application of mathematical logic and related formal disciplines (in particular computability and recursion theory, proof theory, complexity theory, and game theory as applied branches of mathematics and computer science) to text submitted by the user. The subject of examination is the propositions contained in the submitted text and in any context the user adds to it, and the validity conditions of those propositions in this sense: consistency (whether the propositions do not contradict one another), coherence (whether they agree with one another, including what follows from them), and derivability (which further propositions follow from the given propositions). The platform does not establish or assess the factual truth of propositions, that is, whether they correspond to reality outside the text; it examines exclusively their formal validity in the sense described above.
2.2 To this end, the platform searches the space of propositions that follow from the submitted text and context but are not explicitly stated in it (implicit claims), and within this space it systematically, though not necessarily exhaustively, searches for invalid structures (contradictions, inconsistencies, incoherence) that are not obvious at first glance. These tasks are typically computationally demanding (many of them are problems of NP-hard complexity); the platform uses proprietary search algorithms built on mathematical models, both well-known and proprietary, together with computing capacity, to solve them, and it derives its result by computation over the structure of the propositions.
2.3 All outputs of the platform (a suggested reply, sentence-level analysis, comparison, deeper analysis of argumentative structure) are the product of this mathematical process applied to propositions. The provisions of this section govern the interpretation of every other part of these Terms that deals with the service or its outputs, in particular Sections 9 and 14.
3.1 The platform is a tool for analysing text and argumentation within the meaning of Section 2. The user submits text (for example a letter, an email, or another message), and the platform uses artificial intelligence technology to analyse the text and prepare a suggested reply, and, where applicable, further analytical outputs (sentence-level analysis, comparison, deeper analysis of argumentative structure).
3.2 The platform provides in particular the following services:
3.3 The operator may continuously change and develop the scope and form of the services. A change that would substantially reduce the scope of a service already paid for entitles the user to withdraw from the contract and receive a proportionate refund of the price for the unused period.
4.1 Trial use is possible without registration. By submitting text for analysis, the user accepts these Terms.
4.2 An account is created by entering an email address and confirming the sign-in link sent to that address (the "sign-in link"). By requesting a sign-in link, the user confirms that they have read and agree to these Terms; the operator records the moment of that agreement.
4.3 The user must provide truthful information and protect access to their email mailbox; the sign-in link provides access to the account. The account is personal and non-transferable.
4.4 The platform may be used by a person of at least 16 years of age; a younger person may use it only with the consent of a parent or legal guardian.
5.1 The scope of trial use (number of analyses, time period) is stated on the platform and the operator may change it; a change does not affect processing already under way.
5.2 Trial use is intended to let users try out the platform. The operator may technically limit its abuse (in particular repeated creation of accounts or automated harvesting).
6.1 Prices of the services are stated on the platform always as final prices. The price applicable at the moment of the order is decisive; any applicable taxes are added in accordance with the law governing the operator.
6.2 The operator may change the price of the subscription; the original price applies to a period already paid for. A price change affects the user only from the next payment onward.
7.1 A subscription is agreed for the period stated in the order (usually 30 days) and is paid in advance using the payment method shown on the platform.
7.2 The subscription is activated once payment is received by the operator, usually automatically within a few minutes. The operator informs the user of activation by email.
7.3 The subscription does not renew automatically and nothing is charged from the user's account without a new payment. Once the paid period ends, access to paid features ends; the user's data remains preserved to the extent and for the period set out in Section 13, and the subscription may be renewed at any time during that period by a new payment.
7.4 Paid services are provided on a fair-use basis: they are intended for ordinary personal or work use by a single user. The operator may technically limit use that clearly exceeds ordinary scope (in particular automated or bulk processing); the operator will inform the user of any such limitation.
7.5 The operator will issue and make available proof of payment electronically. The user may add or amend billing details; providing them is not a condition of using the service.
8.1 The subscription and other digital services are performance provided in digital form. Where mandatory consumer-protection law of the user's country of residence grants a right to withdraw from a distance contract, that right typically applies for 14 days from the conclusion of the contract, subject to the exceptions described below and to any more specific rules of the applicable law.
8.2 By ordering the subscription, the user expressly requests that the service be made available immediately upon receipt of payment, that is, before the withdrawal period has elapsed. If the user nonetheless withdraws from the contract afterward, the user pays a proportionate part of the price for performance provided up to the moment of withdrawal; the right to withdraw ceases once the service has been fully provided with the user's prior express consent to that effect. The user grants this consent by ticking the relevant box or confirming an order in which the consent is stated, and the operator confirms it in the activation email. Where mandatory consumer law grants stronger protection, that law prevails.
8.3 A withdrawal notice may be sent by email to the contact address in Section 1.2. The operator will refund the payment within 14 days of the withdrawal, using the same method by which payment was received, unless otherwise agreed.
8.4 For consultations, Section 17 applies.
9.1 Analytical outputs and suggested replies are the result of proposition analysis under Section 2, carried out with the help of artificial intelligence based on the submitted text. Outputs are generated automatically and the operator does not guarantee their factual correctness, completeness, currency, or suitability for the user's specific situation.
9.2 The platform's outputs are a basis for the user's own consideration and decisions. They do not constitute legal, tax, medical, or other professional advice on a specific matter; where the user needs such advice, the user should consult the relevant professional (a consultation can be booked on the platform for this purpose). Before using an output, in particular before sending it to a third party, the user must review and adapt the output as they see fit; the user is responsible for the use of any output.
9.3 Artificial intelligence may generate outputs that are inaccurate or incomplete, including outputs that sound convincing. The operator works continuously to improve the quality of outputs, but this characteristic is inherent to the nature of the technology.
9.4 Personal data contained in submitted text is automatically replaced with placeholder identifiers before analysis (anonymisation); the conversion key is stored only in the user's browser, not on the operator's servers. Anonymisation is an automated process and may not be complete for atypically written data; the user may remove sensitive details from the text before submitting it.
9.5 The operator uses third-party models (AI providers) to generate outputs; details of data processing are set out in the Privacy Policy.
10.1 The user represents that they are authorised to submit the entered text to the platform for processing (in particular that doing so does not breach confidentiality, trade secrets, or third-party copyright, nor any statutory obligation).
10.2 If the submitted text contains personal data of third parties, the user submits it in the course of their own affairs and is responsible for the lawfulness of such use; the operator processes it exclusively for the purpose of providing the service to the user, in the manner described in Section 9.4 and in the Privacy Policy. The user must not submit special categories of personal data (for example health data) beyond what is necessary for the analysis of the text.
10.3 The user grants the operator authorisation to use submitted content exclusively to the extent necessary to provide the service (storage, analysis, generation of outputs, display to the user). Any other use (for example promotion) requires the user's separate consent.
10.4 The user may freely use outputs generated for them for their own purposes, including sending them to third parties; the user bears responsibility for such use (Section 9.2).
11.1 The platform may not be used:
11.2 The operator is entitled to refuse to process an input or generate an output that would clearly serve a use described in Section 11.1.
12.1 In the event of a breach of these Terms, the operator may, depending on severity, warn the user, temporarily restrict features, or block the account. In the event of a material breach (in particular of Section 11), the operator may withdraw from the contract; in that case the user has no right to a refund of the price for the period already under way.
12.2 If the operator ends the provision of the service for reasons other than the user's breach of these Terms, the operator will refund the consumer a proportionate part of the price for the unused period.
12.3 The user may stop using the platform at any time and request deletion of their account; this does not affect the operator's obligations to retain records required by law (in particular tax records).
13.1 The operator makes available to the user their account, submitted data, generated outputs, and purchased content (for example courses) for as long as the user actively uses the account, but no longer than one year. This one-year period is calculated, for purchased content, from the moment it was made available, and for data and outputs from a subscription, from the last day of the paid period. After this period has elapsed, the operator is not obliged to continue storing or providing access to the account, data, or content.
13.2 The account is intended for repeated use; the user acknowledges that they should sign in at reasonable intervals. If the user does not sign in to the account for a period of three months, the operator is entitled to treat the account as inactive.
13.3 For an inactive account, the operator will send the user a notification to their email address requesting sign-in and explaining the consequences of not doing so. If the user does not sign in within 30 days of the notification being sent, the operator is entitled to permanently delete the account and the data, outputs, and access to content associated with it, even before the period in Section 13.1 has elapsed; this also applies to paid content. If the user signs in in time, the period under Section 13.1 continues to run.
13.4 The operator has no obligation to back up or archive data, outputs, or purchased content, nor to restore or re-provide them to the user after deletion under this section. Users are advised to keep any outputs they need by their own means. If performance that the user paid for and had not used is deleted prematurely under Section 13.3, the user is entitled to a proportionate refund of the price for the unused period; this does not affect Section 12.1.
13.5 Retention of records required by law (in particular tax records) and processing of personal data under the Privacy Policy are not affected by this section.
14.1 The operator is responsible for providing the service with professional care and in accordance with the description on the platform. The operator is not responsible for the result the user achieves with the help of the outputs, nor for the consequences of the user's use of the outputs (Section 9).
14.2 The subject matter of performance is proposition analysis as a method under Section 2, not a guarantee that every individual output is flawless; an output is generated automatically with the help of artificial intelligence and may contain inaccuracies inherent to the nature of the technology (Sections 9.1 and 9.3). Whether an output works or does not work correctly is therefore assessed according to whether it conforms to the method and rules of proposition analysis under Section 2 (that is, the conditions of consistency, coherence, and derivability of propositions in the sense of mathematical logic), not according to the user's subjective expectations nor according to whether the output confirms the user's factual position on the matter.
14.3 The operator is not liable for indirect damages, consequential damages, or lost profit. The total compensation for harm arising from a single contractual relationship is limited to the amount the user has paid the operator over the 12 months preceding the event giving rise to the harm; for free use, the limit is a nominal amount equivalent to the price of one month of the lowest-tier paid subscription then offered on the platform.
14.4 The limitation in Section 14.3 does not apply to harm caused to a natural person with respect to their fundamental rights, to harm caused intentionally or through gross negligence, nor to any consumer rights that cannot be limited under applicable mandatory law.
14.5 The operator does not guarantee uninterrupted availability of the platform; planned outages and development work are carried out, where possible, outside ordinary usage hours. If unavailability of a paid service persists for a substantial part of a paid period, the operator will extend the subscription by a corresponding period, or refund a proportionate part of the price.
15.1 Defects in the service may be reported by email to the address in Section 1.2 without undue delay after they are discovered. The operator will handle the complaint within 30 days at the latest and will inform the user of the outcome by email. For this purpose, a "defect" means a discrepancy between the service and the method and rules of proposition analysis under Sections 2 and 14.2, not the user's disagreement with the factual content of an output, nor an inaccuracy inherent to the nature of the technology (Section 9.3).
15.2 Where applicable law grants consumers the right to out-of-court resolution of a consumer dispute, the user may pursue that right before the competent body of their country of residence.
15.3 The governing law applicable to these Terms will be confirmed once the operating entity and target jurisdiction for the implic.it platform have been finalised. In any event, mandatory consumer-protection rules of the law of the user's country of residence are not affected and continue to apply where applicable.
16.1 The operator may amend these Terms to a reasonable extent (in particular where services, applicable law, or the business model change). The operator will notify registered users of a change by email at least 30 days before it takes effect.
16.2 A user who does not agree with a change may terminate the contract up to the day the change takes effect; the operator will refund a proportionate part of the price for a prepaid period. By continuing to use the platform after the change takes effect, the user accepts the change.
17.1 A consultation may be requested through the booking form. A booking is an offer made by the user; the consultation contract is concluded once the operator confirms the appointment (by email). Before confirmation, the appointment is not binding on either party.
17.2 Where the consultation is agreed as a paid service, its price is paid in advance following a payment request; the appointment is bindingly reserved once payment is received.
17.3 A confirmed consultation appointment is binding. If the user cancels it or fails to attend, the appointment is forfeited and the price paid is not refunded. For a serious reason that the user substantiates to the operator without undue delay (in particular sudden illness or another serious obstacle), the operator will move the appointment to a replacement time. If the operator cancels or moves the appointment, the operator will offer the user a replacement time or refund the full payment. This provision does not affect consumer rights under Section 8; forfeiture of the price applies to the extent the consultation has already been provided or to the extent the consumer has, in accordance with Section 8.2, waived the right to withdraw.
17.4 A consultation is a service provided at an agreed time; a consumer acknowledges that if they agree to the consultation being provided before the withdrawal period has elapsed, Section 8.2 applies accordingly.
17.5 Where a consultation is offered free of charge, the user is entitled to at most one free appointment. If the user does not make use of a confirmed free appointment for any reason (in particular by cancelling it or failing to attend), the entitlement to a free consultation lapses and any further consultation may only be booked as a paid one. The rescheduling for a serious reason described in Section 17.3 does not apply to a free consultation.
18.1 If any provision of these Terms is or becomes invalid or ineffective, it will be replaced by a provision whose meaning comes as close as possible to it; the validity of the remaining provisions is not affected.
18.2 The processing of personal data is governed by the Privacy Policy available on the platform; it does not form part of the contract but is an information obligation of the operator.
18.3 These Terms replace all earlier versions of the platform's terms of service.
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